Help center
Quick answers to common questions.
How do I book?
Open the space, pick a date and time, add extras and click Book now or Request to book.
When am I charged?
Instantly for instant bookings. For requests, only after the host approves.
How do cancellations work?
It depends on the space’s policy, shown before you book. The refund amount is shown before you confirm a cancellation.
How much does listing cost?
Listing is free. FreeSpace charges hosts a commission only on confirmed bookings.
How do hosts get paid?
Earnings become available after the booking and are paid out to the payout account on file.
Contact us
Email suporte@freespace.com.br. We reply on business days.