Cancellation policies
Each space uses one of the policies below. The policy in force when you book is the one that applies.
Flexible
Full refund up to 24 hours before the start time.
- 100% refund if cancelled at least 24 h before the start.
- Grace period: full refund if cancelled within 24 h of confirmation and at least 48 h before the start.
- If the host cancels, the guest gets a 100% refund.
Moderate
Full refund up to 7 days before; 50% up to 48 hours before.
- 100% refund if cancelled at least 168 h before the start.
- 50% refund if cancelled at least 48 h before the start.
- Grace period: full refund if cancelled within 24 h of confirmation and at least 48 h before the start.
- If the host cancels, the guest gets a 100% refund.
Strict
Full refund up to 30 days before; 50% up to 7 days before.
- 100% refund if cancelled at least 720 h before the start.
- 50% refund if cancelled at least 168 h before the start.
- Grace period: full refund if cancelled within 24 h of confirmation and at least 48 h before the start.
- If the host cancels, the guest gets a 100% refund.
Guests pay no service fee. Refunds go back to the original payment method.