Privacy policy

Updated 09/11/2026 · Draft pending legal review before launch.

Data we collect

Name, email, phone (optional), booking and message data, and technical data such as IP address and browser. Card data is handled exclusively by the payment processor.

Purposes and legal bases (LGPD)

Contract performance (bookings and payments), legal obligations (tax records), legitimate interest (security and fraud prevention) and consent (marketing and non-essential cookies).

Sharing

We share with the host or guest only what is needed for the booking, and with processors such as the payment processor and email provider.

Your rights

You can access, correct, export and request deletion of your data under My account, or via the support email. Financial records are kept for the legally required period.

Retention and security

We keep data only as long as needed for the purposes above, with access controls, encrypted secrets and audit logging.